We are a family of challenge-seekers, travel-lovers, culture-vultures, food fanatics, difference-makers, idea-generators, carers and sharers.
The key to all our operating businesses is genuine hospitality. Whether we’re interacting with a guest in a hotel, a customer at a Starbucks coffee house or a KFC restaurant, a member at the Sloane Club or one of our residential property tenants, we believe in delivering the best customer experience possible.
For this reason, our team at every level, is made up of challengers, communicators, collaborators and people who want to make a lasting impact in the world around them.
At Queensway, we have created a dynamic and supportive environment in which we all work and grow together. We genuinely care for one another. We want everyone in our family to be happy and succeed, so we keep an eye out for each other, inspire each other and celebrate with each other.
At every level we have clear targets and scorecards, so we all understand the role we play in driving the business forward. We share our successes with our teams, offer ongoing development opportunities and encourage mobility between our different locations and businesses.
We aim to create a culture of openness and two way communication, so we have an app called Engage where our team members can share news, messages, photos and videos as well as get updated from different parts of the Queensway business.
Ultimately, we believe in living our values with each other, our customers, our suppliers and the communities in which we operate each and every day.
Queensway Academy
Our Academy offers a variety of courses and qualifications in various subject areas including compliance, customer service and leadership.
Our face-to-face learning events for supervisors, managers and chefs include:
• Leadership workshops
• Business simulations
• Coaching and mentoring workshops
• Finance and HR courses
We also offer a high-quality Apprenticeship Scheme for bar and kitchen employees, hotel and coffee houses teams and management. This includes qualifications ranging from Hospitality Team Member Level 2 to Chartered Manager Level 6, accredited by ILM and Anglia Ruskin University.
Our aim is to offer a blended approach to learning for all, whether you’re front of house, back of house or working in the Support Office.
The Perks
Competitive Pay & Bonuses: Earn well and share in our success with bonuses at every level.
Referral Rewards: Get a bonus when a friend you refer passes probation.
Exclusive Discounts: Enjoy mates’ rates at Point A Hotels, plus local perks at bars, gyms, restaurants, and spas.
Freebies: Breakfast on us at breakfast-serving hotels, and a daily free drink for Starbucks team members.
Learning & Growth: Access top-tier training through Queensway Academy, including free English lessons.
Family First: Enhanced leave for starting a family.
Wellbeing Support: Stronger Together programme offers help with legal, financial, and personal challenges.
Giving Back: Opportunities to support communities through the Queensway Foundation.
Team Fun: Killer company events to celebrate and connect!
If you’re interested, we’d love to hear from you. So why not get in touch?
For general enquiries use careers@queensway.com