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For over 40 years we have been acquiring, developing & operating international hotels, coffee houses, restaurants & a private Members' Club.

During this time we have created successful new brands & operated global brands. We have considerable experience in equity & debt markets, delivering the appropriate balance sheet structure for each business, as well as managing acquisition & exit processes.

We have significant acquisition experience, from buying office blocks to convert to hotels, acquiring businesses to use as growth platforms (for example our Starbucks business), or purchasing one-off marquee assets like The Sloane Club. In addition, we have considerable experience in finding new leasehold locations for our Starbucks and KFC businesses, where we are delivering significant growth in each.

Naushad Jivraj, CEO

Naushad Jivraj (CEO) has over 40 years of real estate acquisition experience across each of the Queensway businesses, but most notably within the hotels’ & private Members Club businesses. For example, in 2017, Naushad worked with Clearbell Capital to acquire The Sloane Club from Caledonia Investments in an £80m transaction. Naushad is supported by Pierre Hardy (Group Finance Director) on all new acquisitions. Pierre brings over 20 years of real estate acquisition experience having worked for both Capital & Regional and Land Securities prior to joining Queensway in 2016.

In addition, each business has teams that are focused on finding new properties to support our growth ambitions.

Ryan McWaters, Acquisitions Director

In our Hotels’ business, Ryan McWaters is entirely focused on finding new hotel opportunities. Ryan brings over 20 years experience across the full investment, development and operational lifecycles of hotel, residential and commercial assets.

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Vishal Talreja, Head of Property

In our Starbucks business, Vishal Talreja is our Head of Property. Vish has deep experience within the UK Retail and Hospitality industries, most recently being Head of Property for Itsu.

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Andreas Bezecny, Head of Expansion & Construction

In our KFC business, we have Andreas Bezecny as our Head of Expansion and Construction. Andreas manages a team of Expansion & Construction Managers across both Austria and Slovakia, focused on rapidly expanding our business in both countries.

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Within our Hotels business, we create signficant value through identifying office buildings that can be converted to hotels. We understand how to take a building through complex, and location-specific, planning processes to achieve our desired outcome. We have been successful with every building that we have taken through planning, supported by trusted planning advisors.

Within our Starbucks and KFC businesses, we also have considerable experience in how to present a new location in such a way as to achieve planning. This is especially important in both Austria & Slovakia where there are complex permitting requirements.

From a development perspective, we have deep experience and capability in managing office to hotel conversions. These multi-million pound programmes are complex and require careful management of multiple contractors to deliver on-time and on-budget.

We have similar experience within the Starbucks and KFC businesses where we have teams of people who manage the fit-out of new restaurants to the required brand standards.

Naushad Jivraj (CEO) has over 40 years of real estate planning and development experience, across each of the Queensway businesses, but most notably within the hotels’ sector. Under Naushad’s leadership, the POINT.a Hotel business has grown to 10 hotels with 2 under construction. All of these hotels have been taken through change of use planning and major development processes. Naushad is also supported by Pierre Hardy (Group Finance Director) who brings over 20 years of real estate planning & development experience having worked for both Capital & Regional and Land Securities.

Nic Wenn, Managing Director

Within the Hotels’ business, Nic Wenn, the Managing Director for Hotels, has been with Queensway since 2017, and as such has overseen the planning & development of our hotels in Edinburgh & Dublin Parnell Street, and most recently our new hotel Dublin Liberties and Edinburgh St Andrew Square. Alongside these new hotels, Nic has overseen major refurbishments of our POINT.a Hotels at Liverpool Street, Paddington and Kensington – with further refurbishments kicking-off in Westminster and Shoreditch in 2025.

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Andreas Bezecny, Head of Expansion & Construction

In our KFC business, we have Andreas Bezecny as our Head of Expansion and Construction. Andreas manages a team of Expansion & Construction Managers across both Austria and Slovakia, focused on rapidly expanding our business in both countries.

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Vishal Talreja, Head of Property

In our Starbucks business, Vishal Talreja is our Head of Property. Vish has deep experience within the UK Retail and Hospitality industries, most recently being Head of Property for Itsu. VIshal works with a team of trusted construction partners to deliver our new Starbuck’s coffee shops, as well as refreshing our more established shops.

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To support acquisitions & development, Queensway has developed longstanding, trusted relationships with a number of lenders, principally high-street banks. These relationships allow us to optimise the balance sheet for each business, thereby balancing risk with superior equity returns for shareholders.

In addition, Queensway has significant experience of managing liquidity events for shareholders. This could include a clean exit for all shareholders (for example when exiting our KFC business in the UK in 2018), or providing a partial exit (for example where we reduced our shareholding in the POINT.a business in 2022)

Pierre Hardy, Group Finance Director

Naushad Jivraj has over 40 years experience in delivering complex financings & refinancings, as well as overseeing several exit processes for institutional shareholders. Most recently in 2022, Naushad, supported by Pierre Hardy (Group Finance Director), sold a majority stake in the POINT.a Hotels’ business to Tristan Capital Partners, thereby facilitating an exit, and delivering a strong investment return, for Wellcome Trust. In addition, Oliver Meakin (Operating Partner), who joined in 2023 was part of the leadership team that successfully exited Somerfield Supermarkets to The Cooperative Group in 2009, in a £1.6b transaction and Maplin Electronics sale to Rutland Partners for £85m in 2014.

From a financing perspective, Naushad and Pierre have deep experience of putting in place debt packages to support acquisitions, developments and refurbishments across our hotels, restaurants and Sloane Club businesses. For example, they both led the recent refinancing of The Sloane Club to support the major redevelopment and repositioning.

Naushad and Pierre are supported by the strong Finance teams that exist in each of the buisnesses.

Daniel Flatman, Head of Finance

Daniel Flatman, Head of Finance in our hotels business, has been with Queensway since 2015 and plays a key role in supporting our banking relationships.

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Ben Coveney, Head of Finance

In our Starbuck’s business, Ben Coveney, Head of Finance, has helped manage the financing that we have in place with HSBC to support our continued growth.

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Rakesh Paw, Finance Director

Rakesh Paw, Finance Director at The Sloane Club, leads the Club’s financial strategy and sustainability, ensuring long-term value and growth.

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We successfully created a new budget boutique hotel brand, POINT.a in 2017. The POINT.a brand was created to highlight our differentiated guest proposition versus competitors such as Premier Inn and Travelodge, bringing to life our approach to genuine heartfelt hospitality. Since creating & launching the POINT.a brand, the business has thrived, delivering industry-leading guest, colleague and financial performance metrics.

In addition to creating POINT.a, we have also created Sloane Place Hotel & Restaurant, opening up part of the original Sloane Club building to the public. We also created a sister hotel, Montagu Place, as a 4* boutique hotel in Marylebone, London.

While The Sloane Club has been established for over 100 years, under our ownership it is undergoing a complete brand repositioning. The new Sloane Club appeals to a broader membership base that wants to be part of a Club that can cater to their whole self – be that a place to stay, to eat, to relax, to work or to workout.

With our franchise businesses, Starbucks and KFC, we are supportive partners and custodians of these global brands – delivering a fantastic guest and colleague experience in both. As the only franchisee for KFC in Austria & Slovakia, we are committed to developing the KFC brand within these countries – bringing “finger licking good” chicken to our customers!

Both Naushad Jivraj and Neena Jivraj Stevenson were instrumental in creating the POINT.a brand back in 2017. Working with our brand development partners, we created an overall brand proposition that has resonated strongly with our guests.

Neena Jivraj Stevenson, Managing Director

Neena has also been instrumental in repositioning The Sloane Club to deliver a private Members’ Club for a broader and younger Member. The repositioned brand has underpinned the significant investment that has been delivered made across the entire Club – the bedrooms, restaurants, Wellness area, workspaces and private dining rooms.

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Nic Wenn, Managing Director

Prior to joining Queensway, Nic Wenn, Managing Director of our Hotels’ business, held a number of senior commercial & marketing roles in Time, ntl, Vodafone, BT, The Rank Group and bwin.party. Nic and his team have continuously enhanced the POINT.a brand proposition, delivering industry-leading guest satisfaction and colleague engagement scores.

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Oliver Meakin, Operating Partner

Likewise, prior to joining Queensway, Oliver Meakin has created & grown restaurant brands for Mitchells & Butlers, as well as reinvigorating both Maplin and Gaucho.

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We bring deep operational knowledge and experience to each of our businesses.

This makes us better acquirers, developers and investors as we always bring an operator’s perspective to the table. There is deep operational experience within our hotels business, in running The Sloane Club and managing global franchise brands of Starbuck’s and KFC, where operational excellence is an integral part of being a trusted partner.

Naushad Jivraj (CEO) first started working in hotels alongside his father as a teenager, and managed his first hotel in his early-20’s in Florida, USA. Since then, he has been instumental in delivering industry-leading guest satisfaction & financial returns across our hotels business.

Karim Jivraj has been working at Queensway since 2014 – becoming Managing Director for our Starbuck’s business. Karim has been instrumental in repositioning the portfolio that we acquired from Starbuck’s first, putting in place key operational disciplines and hence building a platform for growth. In 2023, Karim also took on the broader role as Group Franchise Director, overseeing the KFC business in Austria & Slovakia, alongside Starbuck’s. In 2024, Rudolf Hacker joined our KFC business as Managing Director, having been Chief Operating Officer for FITINN (an Eastern European focused gym business) and having operational roles in fashion, electricals and DIY retail prior to this.

Emma Barker, Operations Director

Within our hotels business, Emma Barker is our Operations Director. Emma came over to the POINT.a brand having spent 4 years as General Manager of The Sloane Club. Prior to this Emma was General Manager of a number of Malmaison and Hotel du Vin hotels & restaurants.

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Anna Jackson, General Manager

Anna Jackson joined The Sloane Club as General Manager in 2024, and brings considerable 5* hotel & restaurant operational experience with her, having been Chief Operating Officer at the André Balazs Properties of Chiltern Firehouse, Chateau Marmont and Sunset Beach and as Operations Director for Firmdale Hotels.

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Oliver Meakin, Operating Partner

Oliver Meakin brings a wealth of operating experience to Queensway having been a Brand Operations Director at Mitchells & Butlers, before becoming CEO for Maplin Electronics and Gaucho & CAU restaurants.

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All our businesses can only do what they do with fantastic teams of people who share the Queensway values and contribute to the Queensway culture.

Our DNA and Values underpin everything that we do, with our teams focusing not just on what they need to achieve but how to achieve it – through collaboration, kindness and humanity. The Queensway Foundation, established in 2018, seeks to support our teams through life’s challenges as well as giving back to the wider community. Since its inception, the Foundation has raised over £200,000 for charitable causes voted for by our teams.

Lucy Soper
Head of People

I joined this amazing company in October 2021, driven by a passion for ensuring our core values are lived and…

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Elisa Clow
People and Culture Manager

My background began with an art degree that took me into the film industry, set dressing then my own flower…

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Kelly Banks
Head of People

As Head of People for Queensway Hotels, I’m dedicated to creating a workplace where every individual feels supported, valued, and…

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Ivana Braunsteinerová
Head of People

I joined Queensway in June 2024. As Head of People at KFC Austria/ Slovakia, I lead the People strategy for…

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Elaine Blanchett
Group Head of People & Culture

I joined the Queensway Group in August 2019, initially working at The Sloane Club in a Business Partnering role before…

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“Whether it's through strategic acquisitions, new market entries, or enhancing our existing brands, we are continuously identifying and leveraging opportunities to drive long-term value. The future holds immense potential, and I look forward to being part of this dynamic journey as we scale new heights.”

Oliver Meakin, Operating Partner, Queensway